Privacy Policy

Effective date: 2026-11-11

We value the trust you place in us. For Mellune – API Studio, clear principles guide the transparent handling of your information. The following policy describes the information collected in connection with your use of the application, its purposes, and the safeguards we apply.

1. Information We May Collect

To run a dependable application and continue developing it, we may handle a focused selection of data in these categories:

• Operational diagnostics: automated reports on the app's health, error logs, and metrics concerning system stability.
• Non-identifiable usage data: details of how features are used, without identifying individual users, to help set priorities for improvements.
• Device and operating context: standard information such as your device's model, its operating system version, and network conditions relevant to performance.
• Material you choose to send: content, messages, or attachments supplied when you contact our support team or participate in a feedback program.

2. Reasons for Data Processing

Our handling of data serves specific and legitimate objectives. We use it in order to:

• Support the continuous operation of Mellune – API Studio, issue updates promptly, and preserve working functionality.
• Review how the application is used to make its interface better, remove points of friction, and improve responsiveness.
• Deliver accurate support without undue delay, look into reported faults, and resolve technical problems.
• Carry out our legal obligations, including requirements of relevant privacy and consumer protection legislation.

3. Circumstances for Data Sharing

Personal data is handled as confidential information, not as something to sell or distribute for marketing or financial benefit. We share it only in the situations set out here:

• Contracted providers: we may engage authorized vendors for cloud hosting, analytics tools, and infrastructure services. Their strict data-processing agreements do not permit secondary use of the data.
• Legal requirements and legitimate protection: when a court order, legal investigation, or other governmental request requires disclosure, we may provide information. We may also disclose it to safeguard the legitimate interests of our users and the integrity of the platform.

4. Data Retention and Removal

We base retention on what is proportionate and necessary. Your information stays with us only for as long as it serves the purposes in this policy, whether to support the service, address possible disputes, enforce our terms of use, or comply with legally required record keeping. At the end of those periods, the data is permanently deleted or made anonymous through an irreversible process.

5. Policy Concerning Minors

Mellune – API Studio is developed for adults and general audiences. We neither actively collect nor intentionally retain personal data from anyone younger than 13. If we learn that such data reached us unintentionally, we will take prompt measures to delete it from our systems.

6. Exercising Your Data Rights

Depending on the privacy legislation applicable to you, you may hold certain rights over your personal data. Relevant frameworks include, without being limited to, the GDPR, CCPA, and LGPD. These rights may allow you to:

• Request confirmation as to whether your information is processed and receive a portable copy of it.
• Have inaccurate details corrected or incomplete details supplemented on request.
• Ask for data to be erased once it is no longer necessary or after you withdraw consent.
• Request restrictions on, or object to, particular kinds of processing that conflict with your preferences.

Requests of this kind can be directed to the official channel provided in the next section.

7. Contact Information

Questions, suggestions, and inquiries concerning your privacy are welcome. You can send your correspondence to:

Email: support@MelluneAPIStudio.com